UCaaS

10792

At EverLink, we offer future-proof technology aimed at improving and consolidating employee collaboration and communication, both internally and externally.

Unified Communications as a Service (UCaaS)

UCaaS is a cloud-based phone system that gives users and administrators easy access to collaboration tools with unparalleled redundancy. It provides a complete suite of collaboration tools, all managed from a single pane of glass, including:

  • Voice
  • Messaging (SMS & MMS)
  • Video
  • Chat
  • Fax & eFax
  • Microsoft Teams Integration
DxeZmJo

Why Choose UCaaS Over a Legacy On-Premises System (PBX)?

Digital procurement concept with handshake graphic.
  • Cost-Effectiveness:
    UCaaS eliminates the need for large upfront hardware and software purchases. Instead, you get a flexible subscription model that spreads costs out over time.
  • Scalability:
    UCaaS easily adapts to your changing business needs. You can quickly add or remove users without the hassle of purchasing or removing physical equipment.
  • Accessibility:
    UCaaS enables seamless communication from anywhere. Users can access the entire phone system and all other communication tools on any device with an internet connection.

How It Works

1

Users access the UCaaS platform via a web browser, desktop/laptop client, or a mobile app.

2

The platform then connects to the UCaaS provider's highly-available cloud servers.

3

The cloud servers handle all communication and collaboration functions, such as making, receiving, and recording calls; hosting video conferences; managing integrations; and sending instant messages, including internal chats and SMS/MMS.

4

Users can securely access their UCaaS features from anywhere, as long as they have an internet connection.

Benefits Compared to your On Premise Phone System

  • Cost Savings
  • Global Reach and Scalability
  • Enhanced Collaboration
  • Remote Work Flexibility
  • Improved Customer Service
  • Simplified Cloud-Based Management
  • Security and Compliance
  • Integrations with Business Applications

We offer future-proof technology aimed at improving and consolidating employee collaboration and communication, both internally and externally.